D
@DaveEck9
If the robots can make my order correctly and its a decent price I don't see the issue here.
28
3
948
@WallStreetApesposted on X
Krispy Kreme donuts has begun rolling out artificial intelligence ordering screens at drive thrus If you give it an unconventional order, the AI doesn’t know what to do. Eventually it makes up a total without verifying the type of donut it choose Then the AI gets an attitude at the end of the order, like it’s ready for the customer to move on. It seems irritated Krispy Kreme partnered with providers like SoundHound AI and is expanding it into more locations Similar systems are at McDonald’s, Wendy’s, Taco Bell, White Castle and more American workers are being replaced with AI workers
View original tweet on X →
Community Sentiment Analysis
Real-time analysis of public opinion and engagement
Sentiment Distribution
71% Engaged
54% Positive
17% Negative
Positive
54%
Negative
17%
Neutral
30%
Key Takeaways
What the community is saying — both sides
Supporting
1
AI is glitchy and error-prone
many replies point to concrete failures (wrong zip codes, accidental emails, messed-up orders) as evidence that current systems still can’t reliably handle routine customer interactions.
2
Rising wages drove automation
a common argument: higher minimum wages and labor costs made AI adoption inevitable, and policy choices are blamed for accelerating robot replacements.
3
Boycott and vote with your wallet
several voices urge customers to stop patronizing chains that replace humans with machines and to support mom‑and‑pop restaurants instead.
4
Prefer robots to rude or unreliable staff
some welcome automation because machines don’t call in sick, complain, spit on food, or have “attitude,” and are seen as more consistent than certain employees.
5
Wider economic worry — who will buy things?
critics fear mass job loss will shrink consumer spending, leaving businesses with customers who can’t afford to shop.
6
It’s not AI per se, it’s cheap implementation
many distinguish between capable models and the low‑quality software companies buy to cut costs; the problem is bad engineering and skimped deployment.
7
Automation won’t lower prices as promised
commenters note companies replace workers without passing savings on to customers, making the change feel like wasted expense rather than a benefit.
8
Practical guardrails suggested
proposals include forcing payment at the kiosk for large orders and requiring managerial review for refunds to deter abuse and limit errors.
9
Personal discomfort and creepiness
a group finds full conversations with chatbots creepy or unsettling and refuses to engage with robot-driven services on principle.
10
Some see inevitability and long-term transformation
a minority frames this as the start of larger shifts (lab‑grown food, implanted tech, broad human replacement) and accepts or even anticipates profound societal change.
Opposing
1
more accurate, polite and easier to understand
than human order-takers, saying they prefer AI drive-thrus and want wider adoption of voice AI.
2
service improvement, not mass layoffs
AI augments the shift, it doesn’t automatically mean wholesale job loss.
3
user abuse
people trying to “break the system” with unrealistic orders (hundreds of donuts), which would trigger human intervention too.
4
clickbait and exaggerated
, rejecting claims that an AI “gets an attitude” and saying the story is framed for clicks.
5
fast-food donuts are trash
; quit the junk, go local, and you’ll feel better (real-life diet/weight-loss anecdotes included).
6
racist and violent language
, injecting toxicity and hostility into the thread.
Top Reactions
Most popular replies, ranked by engagement
T
@TheMeowRevolutn
I try to support businesses that use real humans as much as possible, but it is getting increasingly more difficult.
10
2
617
C
@childofchrist_j
Stop eating there. The food is trash. Just like the food at all the other fast food restaurants. Pure trash. I quit eating fast food & cut the sugary stuff to near nothing. I lost 15 pounds without even exercising. Stop eating garbage.
7
2
343
T
@ThickShelledEgg
I'd rather speak to a robot than Shaniqua with her 4-inch nails...
6
0
128
F
@F_lyingman
No, the AI does not "get an attitude" or "seem irritated". An obvious exaggeration for clicks, like so many of your posts are becoming.
5
0
206
J
@Jake24512443
And it will have the predicable result of wasting a bunch of money only to lead to brining back new people who also continue to fuckup the orders until fast food and drives through are unusable.
3
0
218
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